24/7 Support for All Your Airline Needs
Whether you're preparing for your dream vacation or currently onboard, our dedicated support team is available around the clock to assist you.
For immediate assistance with bookings, onboard services, or general inquiries:
Available 24 hours a day, 7 days a week
International callers: +1-888-829-1117
What services does the Austrian Airlines helpline provide?
Our helpline assists with booking modifications, cancellations, onboard services, emergency contacts, special needs accommodations, and general Airline information.
Can I get help with my existing reservation?
Yes, our representatives can assist with all aspects of your existing reservation including room upgrades, dining preferences, excursion bookings, and special requests.
What information should I have ready when I call?
Please have your reservation number, sailing date, ship name, and any relevant details about your inquiry ready to help us serve you more efficiently.
For non-urgent inquiries, you may also contact us through:
If you're currently onboard and need emergency assistance, please contact the Guest Services desk immediately or use the emergency phone in your stateroom.